Privacy Policy
Last updated: 2025
1. General Information
At Synaply Studio, we value your privacy and protect your personal data in accordance with applicable data protection laws, including the GDPR where relevant. This Policy explains what data we collect, how we use it, and your rights as a user.
2. Data We Collect
We may collect the following data when you browse our website or submit forms:
- Contact details: name, email address, phone number.
- Form information: project requirements, messages, company details.
- Browsing data: IP address, device type, approximate location, pages visited (via Google Analytics or similar tools).
- Cookies and similar technologies (see Cookies section).
- Data voluntarily submitted for automation or AI demos (e.g., n8n, OpenAI).
3. Purpose of Data Processing
We process your data for the following purposes:
- To respond to inquiries and requests submitted through contact or demo forms.
- To send commercial information, proposals, or quotes when requested.
- To improve our website and user experience.
- To perform analytics and traffic insights (e.g., with Google Analytics).
- To maintain website security and proper functionality.
- To run automation or AI demo flows when requested by you.
4. Legal Basis
We process your personal data based on:
- Your explicit consent: when you submit forms, accept cookies, or request information.
- Legitimate interest: to improve our services, analyze performance, and prevent fraud or abuse.
- Performance of a contract or pre-contractual steps: when you request a quote or engage our services.
5. Cookies
We use cookies and similar technologies to analyze website usage, remember your preferences (such as language), and improve performance.
You can disable or configure cookies in your browser settings. Please note that some website features may not function properly if cookies are completely disabled.
6. Data Sharing with Third Parties
We do not sell your personal data. We only share it with trusted service providers when necessary for operating our website or delivering our services, such as:
- Analytics services (such as Google Analytics).
- Automation and AI tools (such as n8n or OpenAI) for demos or flows you request.
- Hosting providers (currently Hostinger).
- Essential WordPress plugins and related services required for site functionality.
These providers only access the data necessary to perform their services and are required to treat it securely and confidentially.
7. Data Retention
We retain your personal data only for as long as necessary to:
- Respond to your inquiries or requests.
- Manage a commercial or contractual relationship.
- Comply with applicable legal obligations.
You may request deletion of your data at any time (see “Your Rights” below).
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or outdated data.
- Request deletion of your data, where legally possible.
- Restrict the processing of your data in certain circumstances.
- Object to the processing of your data on legitimate grounds.
- Request data portability, where applicable.
To exercise any of these rights, please contact us at: contacto@synaplystudio.com
9. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. However, no data transmission over the Internet is entirely secure, so we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal updates or changes to our services. The updated version will always be published on this page, indicating the “Last updated” date at the top.